24/7 accident line & towing

    Collision repair in Los Angeles, from the tow to the keys

    Had an accident? Make one call: we tow the car free, handle the insurance claim and repair it with OEM parts and factory-matched paint.

    Google rating
    4.9★
    for collision repairs
    Free tow
    warranty on repairs
    Lifetime

    Right after the accident

    What to do in the next 10 minutes

    Three steps. We take over from the third one.

    1. Driver on the phone after a minor fender bender on a Los Angeles street, hazard lights onStep 1

      Call 911 if anyone is hurt

      Get everyone to a safe spot first. If there are injuries, emergency services come before anything else.

    2. Estimator photographing a dented rear door on a white Tesla Model Y for the insurance claimStep 2

      Photograph the scene

      All vehicles, the damage, the road and license plates. Swap insurance details with the other driver.

    3. Flatbed tow truck carrying a Lexus RX with front-corner damage through Downtown Los AngelesStep 3

      Call us for the tow and the claim

      We dispatch a flatbed, free for collision clients, and start your insurance claim from the scene.

    Flatbed loading a Honda Accord on a Los Angeles freeway shoulder, cones placed behind

    Free for collision clients

    A flatbed at the scene, fast

    The last thing you need after an accident is to find a tow company. We send our own flatbed, typically 30–45 minutes, anywhere in Los Angeles.

    • Pickup from the accident scene
    • Transport from another shop or yard
    • Anywhere in Los Angeles
    • Free when we do the repair
    Call for a tow · (213) 282-8201

    What's included

    Everything after the accident, handled

    From the moment of impact to the day you pick the car up: body repair, insurance, towing, rental and legal support.

    Collision & body repair

    Dent removal, panel replacement and body alignment: bumper, fender, hood, door and quarter panel.

    • Dent & panel repair
    • Bumper & fender replacement
    • OEM quality parts

    Paint & color matching

    Exact color matching, blending into neighboring panels and clear coat to a factory finish.

    • Computer color matching
    • Multi-panel blending
    • Factory-level finish

    Frame & structural repair

    Frame inspection and straightening on precision equipment to restore factory alignment.

    • Frame straightening
    • Structural inspection
    • Unibody repair

    Insurance claim management

    We talk to your insurer for you: filing, adjuster meetings, documentation and supplements.

    • Claim filing
    • Adjuster meetings
    • Supplement negotiation

    Towing from the scene

    A flatbed from the accident scene to our shop, 24/7, free for collision clients.

    • 24/7 dispatch
    • Flatbed transport
    • Pickup from other shops

    Rental & legal support

    A rental while your car is in the shop, and an accident attorney referral with no upfront cost.

    • Rental car coordination
    • Attorney referral
    • No upfront legal costs
    Painter spraying clear coat on a blue Audi Q5 in a downdraft paint booth

    From the scene to your driveway

    What happens to your car at our Arts District shop, step by step.

    1. 01

      Emergency response

      Call right after the accident. We check you are safe, guide you at the scene and send the tow.

    2. 02

      Towing & transport

      Your car comes straight to our shop, not a storage yard.

    3. 03

      Inspection & documentation

      Every area of damage photographed, a written estimate and the paperwork for your insurer.

    4. 04

      Insurance handling

      We file the claim, meet the adjuster and negotiate supplements for hidden damage.

    5. 05

      Repair

      OEM parts, frame alignment to factory specs and color-matched paint.

    6. 06

      Vehicle return

      Final quality inspection, then the keys back, with a lifetime warranty on the repair.

    Insurance claims

    We deal with the insurance company. You don’t have to.

    Bring the car to us and we take it from there, turnkey: the paperwork, the phone calls, the adjuster and the repair. Your insurer cannot make you use its own network shop instead.

    • 01File the claim and keep it moving
    • 02Meet the adjuster at our shop
    • 03Photograph every step of the repair
    • 04Negotiate supplements for hidden damage
    How a claim works in California
    98%of the claims we handle
    are approved
    • State Farm
    • GEICO
    • Progressive
    • Allstate
    • USAA
    • Liberty Mutual
    • Nationwide
    • Farmers
    • Travelers
    • American Family
    • and every other insurer
    drivers served
    1,000+
    insurance claims approved
    98%
    warranty on collision repairs
    Lifetime

    Collision repair — common questions

    Didn’t find your question? Call us, a real person answers. 24/7 accident line & towing.

    Call (213) 282-8201

    How long does collision repair take in Los Angeles?

    Most collision repairs are completed in 3–7 business days. Minor fender repairs and bumper replacements take 1–3 days. Moderate structural damage requiring frame straightening typically takes 5–10 days. We provide a precise written timeline on your estimate — and we stick to it. Large-scale restorations can take 2–3 weeks. We'll keep you updated every step of the way.

    Will my insurance pay for collision repair at your shop?

    Yes. Your insurer cannot force you to use a specific facility in California, so the repair is done here and billed to them. We work directly with all major carriers including State Farm, Allstate, GEICO, Progressive, Farmers, and AAA. We handle the paperwork, supplements, and negotiations so you don't have to.

    Do I need to get multiple repair estimates?

    California law does not require multiple estimates. Your insurance company may suggest you do, but you are not obligated. We provide a comprehensive, transparent estimate and can communicate directly with your adjuster. If a supplement is needed during repair (hidden damage found), we handle that communication automatically.

    Can you perfectly match my original paint color?

    Yes — we use computerized paint-mixing systems with spectrophotometer color-matching technology to replicate your vehicle's exact factory color, including metallic and pearl finishes. We blend into adjacent panels to ensure a seamless, invisible repair. Our paint matches are backed by a lifetime warranty on paint defects.

    Will collision repair affect my car's resale value?

    A properly repaired vehicle using OEM or OEM-equivalent parts, factory color-match paint, and certified structural repairs should not significantly affect resale value. We provide written documentation of all repairs. We also handle diminished value claims on your behalf — in many cases you can recover compensation from the at-fault driver's insurance for residual value loss.

    Do you offer a warranty on collision repairs?

    Yes — we provide a lifetime warranty on all collision repairs for as long as you own the vehicle. This covers structural integrity, panel alignment, paint adhesion, and color match. If any covered defect appears, we fix it at no charge. Our warranty transfers to immediate family members in the same household.

    Can you provide a rental car while my vehicle is being repaired?

    Yes. If your policy includes rental coverage, we coordinate rental pickup directly from our shop — so you're never left without transportation. If the accident was the other driver's fault, their liability insurance typically covers your rental at no out-of-pocket cost to you. We help you navigate both scenarios.

    What's the first thing I should do after an accident in LA?

    1. Check for injuries and call 911 if needed. 2. Move to safety and turn on hazard lights. 3. Document the scene: photos, other driver's insurance, license plate. 4. Call us — we offer free towing from the scene to our shop for collision repair clients. 5. Notify your insurer. 6. Do not admit fault. 7. Bring your vehicle to us for a free damage assessment.

    Leti Auto Works is an auto body shop and collision repair center at 794 Merchant St in the Arts District of Downtown Los Angeles. After an accident we tow your car free (24/7 for collision clients), handle the insurance claim with any insurer, and repair the car with OEM parts, factory paint matching and frame straightening, backed by a lifetime warranty on collision repairs.